Tap the Colour option at the top of your screen to change your bulb’s color. Smart Life app won't connect. Tap the bulb you want to add, hit the three dots menu in the top right corner, and choose “Device Information”. Bulb Reset Sequence: Copyright 2019 Merkury Innovations. If your C by GE smart light bulbs become unresponsive and you are unable to get them reconnected, you may need to reset them. (Posting here because there is no Smart Switch Forum) I have: 5 Smart Switches 4 Smart Bulbs 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. On the Right-hand corner there will be 3 dots. Archived. Mine for example is 12204702807d3a252d43. If you still meet difficulties when configure you smart bulb, please contact support for help. Connect a Smart Light Bulb to Alexa . My plan is to have 3 but I wanted to connect at least one first. Most smart bulbs allow you to change the color of the bulb light. 165. Smart Life app won't connect. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Then install the bulb according to the manufacturer's directions and give it a name. Repeat 5 times back to back. Question. No luck. Do remember Smart Bulb requires an “always-on” power supply to operate properly. e. Name your Smart Bulb, and choose an icon for it, after that, we have completed the setup of smart bulb. Before you begin, make sure the smart bulb is compatible with Alexa. Any ideas? We have two reset processes that are based on the firmware your bulbs are on. Ok this is driving me nuts, I can't seem to connect my BTHub6 to any smart life devices ? Turn light switch off for 1 second. I am trying to setup a power strip and light bulbs that use the Smart Life app but it won't connect. On the 6 th time you will turn the light switch on and leave it on for mesh connection. Schedule a Callback I have tried factory resetting the bulb. My router has both bands and accepts all other connections but regardless what I do it fails to connect. Turn light switch on for 18 seconds. Posted by 3 years ago. Refer to the instructions if a hub other than Alexa is involved. I'm trying to install 1 light bulb into a ceiling fan. Close. This is how you do that: Tap your bulb in the Smart Life app. IMPORTANT: Make sure to turn power on and off at the wall switch and not within the app. I have also downloaded the c by ge app and connected the bulb which worked, but then tried to link the account to google home. I removed the other bulbs so it's the only bulb. The light is maybe 3 feet away from the modem and I am sitting in between so they are in close proximity. Question. Follow the steps below. For more information, visit Mygeeni.com. You will find a Virtual ID, note it down. To find out the DeviceID of a Tuya-bulb, open the Smart Life app. I have even tried the Gennie smart lights and they also won't connect. This way, you can make your room green, red, blue, or whatever your favorite color is. Under discover it says "smart light found" but then when i go to add>set up device>setup new devices>my home it says "looking for devices" and then "no devices found". Re: Smart Light Connection 19-07-2019 14:43 - edited 19-07-2019 14:44 With your web browser, go to 192.168.0.1 and log on with the password that is on the Hub label. d. Connect your Smart Bulb to your home network. Tap the 3 dots and select DISCOVER NEW BULBS. This is the DeviceID of the bulb. Usually, this means screwing the smart light bulb into a working outlet. Have 3 but i wanted to connect 3 feet away from the modem and am. Tap the 3 dots away from the modem and i am trying to install 1 light bulb a... D. connect your smart bulb, and choose an icon for it, after that, we have the! 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