The FVI12 has an over temperature sensor to prevent the water heater from running at excessive temperatures. ClassicFlame Electric Fireplaces include either a 1, 2, 3 or 10-year limited warranty (see products for warranty length). use this item if any part of it has been under water. The fuses are inexpensive and easy to replace. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. To do so, you will need to follow the individual instruction manual from your Owner’s Manual. They come in a variety of models, even corner units. Plug your electric fireplace into a separate plug or move other appliances to a different outlet. Toll-Free: 1.866.661.1218 Fax: 1.561.665.8111 the mantel as your Electric Fireplace Insert will be installed from the back. Check your fuse box or breaker for any switches that have tripped. Discover Cooper\u0026Hunter HVAC products, Troubleshooting Tips, and How Tos when you SUBSCRIBE to our channel: www.youtube.com/cooperandhunterusaCooper\u0026Hunter USA website: www.cooperandhunter.usCooper\u0026Hunter Global website: www.cooperandhunter.comFind us on these platforms:Facebook: www.facebook.com/cooperandhunterusaTwitter: www.twitter.com/cooperhunterusaInstagram: www.instagram.com/cooperandhunterusaOfficial Cooper\u0026Hunter wholesale distributor in the USA: www.uscomfortside.com To qualify for Cooper\u0026Hunter’s Limited Warranty, products must be installed by a licensed HVAC Technician. Make sure you check that the batteries are still good. The “C\u0026H” brand is well on its way to becoming a household name, as the mark itself has come to represent quality and innovation matched with sleek design and great prices. For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. Can I fix it. To test this, turn on your electric fireplace manually and see if other buttons work. While in operation, if the outgoing water or internal … Download 140 Twin-Star International Indoor Fireplace PDF manuals. Page 1 Valued Customer, We are pleased that you have chosen to purchase an electric fireplace manufactured by Dimplex North America Ltd. Over the years, valuable memories will occur around the warmth and comfort of your hearth. 1. from here The Dimplex Multi-Fire Remote Control. Megan Meyer is an interior design consultant focusing on crisp modern interiors with a tinge of retro styling. Dimplex Electric Fireplace, the heater and fan quit working. Most space heaters have an automatic shut off that is activated when the heater tips over or gets too hot. Underneath the cable harness … Under normal operating circumstances, batteries should last 6-12 months. For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. User manuals, Twin-Star International Indoor Fireplace Operating guides and Service manuals. try cleaning off the filter that is on the bottom in the back of the unit. Dropping your electric fireplace remote control can mess up the radio frequency that it is programmed to. Free repair help Heating, Fan Heaters - heater displays e3 code beeps. The bulbs could be too high of wattage for the fireplace. fire, electric shock, and injury to persons, including the following: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, an electric shock or fire, or damage the appliance. If the fireplace has lost its ability to heat, check the fuses to see if they are burned out before replacing pricier parts or the whole unit. If there is a problem with your remote's signal transmitting, the first and easiest thing to do is check the batteries. Electric fireplace insert has two sections that blow heat. This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). Sometimes certain buttons can stop functioning correctly. Out of Range. The distance in which a radio frequency from a hand-held transmitter can operate is regulated by the United States FCC (IC in Canada). There can also be a problem with the wall electrical outlet or your home's electrical supply. Electric portable fireplaces have fuses in them that must be functional for the fireplace to heat properly. Then, reinstall the board, replace the cover, plug up the water heater to its power supply, and see if your issue is resolved. If you’re lazy, you can simply press and hold the power button while pointing it at the signal receiver and wait for something to happen. Some electric fireplaces have a separate switch on the side that disables the heating element. For the occasional times when they need troubleshooting, follow a sequential process to identify and fix the problem. Cooper\u0026Hunter is a global manufacturer of HVAC equipment with a wide product line, ranging from Mini-Splits, TTWs, PTACs, and Portables, distributed in 50 countries worldwide. Position the insert behind the fireplace with front facing the wood mantel. Start by checking for faulty wiring. These work in the same way as breakers on your homes main electrical panel. Available with the Belvedere Walnut Purifire Electric Fireplace. Do not drag the insert across the Hearth/Base (A) as it may scratch your unit. The cause of E1 ERROR Code on electric fireplace infrared heater was caused by the thermal cutoff switch. Experience the beauty for yourself. Problems with a receiver tend to come from the manufacture so you’ll likely notice this when you first receive your electric fireplace. Page 10 Assembly (continued) Installing the Fireplace Insert Lift the fireplace insert carefully into the back of the unit and center in the insert in the opening. That’s why it’s important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home. Before you do this, check your Owner’s Manual and call the manufacturer to see if this will be covered by warranty. More Electric Fireplace Troubleshooting Guides: About the Author Electric portable fireplaces are a convenient way to warm a room, barn, patio, deck, or any other area. It can be as simple as a fresh paint job on unfinished or previously painted brick. ClassicFlame® has been bringing people together around the warmth and comfort of an electric fireplace for over two decades. By turning down your central thermostat and using your electric fireplace for supplemental heat in the room you are in, you can save money on your utility bill. Follow her for fool proof design tips for everyday homeowners. Here are some … If other buttons work, there is a problem with an individual button on your electric fireplace. Warranty Registration must be completed within 60 days of installation. If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. For comparison; gas fireplace manufacturers … Remember, you should never use extension cords to connect an electric fireplace. Watch the video here and walk through several steps to effectively troubleshoot. 4. If you know for a fact that the current batteries have been in the remote for a long time, try swapping them out with fresh ones to test if the batteries are in fact dead. If you're still having problems with the E5? Just like you have to program a universal TV control, the remote for your electric fireplace may need to be set up when you first get it. To fix this, simply place the manual switch in the OFF position and test your remote. How to mend anything. This will make sure your remote is sending out a strong signal to your electric fireplace. Electric Fireplaces & Heaters (Manufactured and Distributed under Brand License by Twin-Star International, Inc.) Contact Twin-Star . If you have a GFCI electrical outlet as most new homes do, you may have to reset the breaker on your individual outlet. I noticed that one did not work, and it became louder. If problems with internal wiring is causing your remote to malfunction, you can take it to a technician to have the wiring repaired. Electric fireplaces are a terrific option for zone heating. TIP: … She offers design and consulting services for residential and commercial spaces. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. Aside from that, you will likely have to take it to an electronics specialists. Before moving on to number 2, replace the batteries with new ones. Your remote sends a signal to a receiver that takes in the request and processes it. Not to fret, electric fireplaces are fairly straightforward devices and there’s probably a logical reason the heat or flames may not be working. Dimplex electric fireplaces offer realistic fireplaces with the convenience of a plug-in appliance. Are you having issues operating your Heat & Glo gas fireplace? Inspect the breaker on your electrical panel to make sure that the circuit your electric fireplace is plugged into has not been tripped (reset). Simply pop open the battery compartment on the remote and inspect them. Copyright © 2009-2021 Portablefireplace.com, The industry experts of electric & infrared fireplaces, Belvedere Walnut Purifire Electric Fireplace, Electric Fireplace Repair: Replacing Your Flame Rod, Troubleshooting an Electric Fireplace Making Funny Noises, Why Your Electric Fireplace Stopped Working, How to Replace Electric Fireplace Light Bulbs, Remote Control Transmitter Hasn’t Been Programed. This be one of those “duh” moment when you realize there really was nothing wrong with your electric fireplace remote control. The fix for this would be to turn it on high. Thank you for allowing our product to be the backdrop for those special moments. This happens when other remotes operate on the same radio frequency as your electric fireplace. Note: This page is not yet available. You just have to push the reset button that is located on the face of the outlet in between the two plugs. 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