I will likely need to research a new company. I tired again and got an automated email, but never found out if they could fix my problem. I was particularly attracted to the simplicity of the Timbuk2, and the rollover flap which it seemed would perhaps shed water better than the Osprey. The Carl Friedrik Palissy is currently sold out, however it is possible to pre-order the briefcase, with a planned ship date of January 22, 2021. Get it as soon as Thu, Jan 14. **Reminder:** Please use the search function before making a request. Great bags and you can’t beat the warranty. ... help Reddit App Reddit coins Reddit premium Reddit … Press question mark to learn the rest of the keyboard shortcuts. Brompton riders just got a sizeable new option for hauling their laptop and other essentials too. If there's an actual T2 store near you, go there. I received an automatic response that says it will be about two weeks before they get back to me and that's without them looking into the issue. Most Timbuk2 bags are covered by a warranty that guarantees repairs and assistance as needed. Brompton Metro L Messenger Bag. Timbuk2 delivers on their Timbuk2 Especial Tres Backpack, literally. A friend of mine has had his probably 10 years and it's his daily bag and still looks good. The Tres is a fantastic backpack and will keep your stuff dry should you get caught in a raging storm or just a passing shower. Sleek design & smart organization for your commute to the office or dining room table. 00 $179.00 $179.00. Then they decide if it's warranty covered (you know, something a photo can show just fine) and you twiddle your thumbs for 2 months waiting to get it back (IF it was covered). I have a smallish messenger bag that's 9 years old. Nothing short of great Customer Service, that. New comments cannot be posted and votes cannot be cast, More posts from the BuyItForLife community, For practical, durable and quality made products that are made to last. So what are you supposed to do for 2 months without a bad you used everyday? **Reminder:** Please use the search function before making a request. I read the warranty on their website and didnt feel like paying my own money up front for repairs and shipping, only to have them refund it if they found it was actually a warranty concern. They have completely sold out as a company. An external 5A BEC module is also included in this unique combo. And with … Get an osprey backpack. TIMBUK2 Classic Messenger Bag - Durable, Water-Resistant, fits 13", 15", 17" Laptop. or. Been using a chrome daily for years as a work bag. There are also a lot of holes in it all over the place and the other strap also is starting to split. 4.7 out of 5 stars 3,721. The Mission Statement: http://www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed. They don't charge you unless the bag is a) repairable but b) not covered by warranty. Reading their site, it seems like hassle. Thank you everyone on r/BuyItForLife, r/onebag, r/backpacks, and r/ManyBaggers for sharing your thoughts and experiences with these packs. I have experience with many, but not all, of the companies on this list. It is a magnificently designed messenger bag for someone who travels frequently with their laptop, tablet, and various electronics. 37. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com.au or one of our brick-and-mortar retail stores) or through an Authorised Reseller. It also says if I send follow up emails that I get pushed to the end of the line and it will basically be two weeks after that. All of TimBuk2’s packs come with a lifetime warranty. Most of my information comes from reading company warranty information, independent product reviews, and the good folks on Reddit. Wow, sorry to hear that but thanks for posting this. Not worth trying their warranty with those limitations. My buckles broke and customer support did nothing. Welcome to the Help Center. Has anyone dealt with timbuk2 on their warranty work? MSRP is upwards of $220, but you can typically find it for $175 and under. Your adventuresome bag from Timbuk2 is guaranteed with a lifetime warranty for quality and craftsmanship, not including normal wear and tear, abuse and cosmetic damage. Write a review on Timbuk2 or ask a question. And made in the USA. By using our Services or clicking I agree, you agree to our use of cookies. The warranty does not cover normal wear and tear, problems with fit or sandals that have been worn past the point of repair. Sincerely, The Timbuk2 Medical Team www.Timbuk2.com warranty@Timbuk2.com. 4.5 out of 5 stars 4. Timbuk2 Especial Tres Backpack – Overall Impression. Timbuk2 Lifetime Warranty. Shame on TIMBUK2- almost lasted me 1.5 years but bit the dust. Cookies help us deliver our Services. FREE Shipping by Amazon. Timbuk2 makes messenger bags, backpacks, laptop bags and duffel bags. for the right to mail them your bag. Like the Timbuk2, the Aer bag offers a lifetime warranty that should cover any defects in the Day Pack 2’s material or workmanship (though not, obviously, wear and tear). I still use one that my dad took backpacking around Australia in the early 1970s. Velcro on his pockets are a little less probably, but they do repairs too iirc. How busy could they be that they couldn't respond for two weeks.? I just don't think this actually happened to you. Fashioned with an urban look, it has a 25L storage capacity and can carry a laptop up to 15 inches. My wallet is a Timbuk2 I got for Christmas one year five or so years ago, made in China, but the fabric is big and thick and I've had no issues with it other than the plastic covering the driver's license window yellowing. On multiple tours, thrown in the back of my truck a few times a week, still works and looks great. It just seems like weird customer service to me. both have warranty. THAT, my friends, is some customer service on top of quality. Timbuk2 The Parkside-Midway color. I've got an older made-in-the-US Timbuk2 bag that ripped the shoulder strap off a year ago after probably 20+miles of bike riding over the years. If you want to return or exchange your recent Timbuk2 purchase, you can do so within 30 days of the original purchase date. Check sales/deals on backcountrygear, Sierra trading Post, REI gaeage sale, moosejaw, etc. Once they replaced the entire lining (and velcro) totally free. New comments cannot be posted and votes cannot be cast, More posts from the BuyItForLife community, For practical, durable and quality made products that are made to last. Designed with today’s tech needs in mind. The company offers a limited lifetime warranty on its sandals, which have received high praise from devoted outdoorsmen and women. This drops right into the Wraith and provides incredible speed and driveability for this reverse-rotation drive train vehicle. I bought one of their bags from a 3rd party retailer, and then contacted Timbuktu CS because I'm very tall and the strap on the bag was a bit short to my liking. Get FREE SHIPPING with $50 minimum purchase. will carry the usual, snacks, phone battery, gifts i buy, maybe a hoodie etc. Cookies help us deliver our Services. The Timbuk2 has a lifetime warranty—but it doesn’t cover wear and tear. $109.00 $ 109. Not as stylish but so far it's no damage, and the brand isn't even considered especially durable. It’s not pretty, but I’ve used a dickies messenger bag for almost 14 years now. If there is a defect in the materials or workmanship we will repair the bag at our discretion. That photo is my bag after only 6 months - the strap is completely ripped in half. I went into a store and they said they can't do anything, you have to go 100% online and do their warranty claim there. Lifetime warranty. Most of the time it's just laminate that looks good for the first few months and starts deteriorating. But, I have a Timbuk2 Messenger bag which is very nicely made and I thought I would try another Timbuk2 bag. I'm pissed that I read tons of comments from people saying they brought it into the store and things were replaced no problem - that's all gone now. Timbuk2's Lifetime Warranty Timbuk2 bags have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. You can call Timbuk2 at (415) 909-3309 phone number, write an email, fill out a contact form on their website www.timbuk2.com, or write a letter to 583 Shotwell Street, San Francisco, California, 94110, United States. I read the warranty on their website and didnt feel like paying my own money up front for repairs and shipping, only to have them refund it if they found it was actually a warranty concern. Anyone knows if it is possible and where to buy Timbuk2 bags in Europe? 5. The 2020 Metro L is now Brompton’s largest bag in their Metro line … To me it would be better to have no lifetime warranty policy than to have one that is so off putting right out of the gate. Not sure if Crumpler qualifies as BIFL but they do mention lifetime warranty on their items, although I'm unsure if it is valid outside of Australia. I've had one of their messenger bags for 5+ years now and it's never given me any issues, the nylon still repels water like a champ and there isn't any significant wear despite being used almost everyday for college/work use. I will likely need to research a new company. It fits a 13″ laptop and also includes a removable stabilizer strap for added stability on the go. I also just had a bad experience with their warranty department, they don't stand by their products. After 2 weeks I didn't hear from them. We also embrace the wild, twisty ways of life. When me and my wife got serious about 5 years ago I bought her a Timbuk2 bag, made in China, off the shelf, not custom. Just bounced this question off someone who worked for T2. Some cables may have an extended warranty, you can find the exact warranty time on the online product page or on the item's invoice.) Shop for Timbuk2 at REI. Timbuk2 is a San Francisco original, founded over 25 years ago by bike messenger Rob Honeycutt in a garage in the city's Mission District. 100% Satisfaction Guarantee. Replacement warranty is first 90 days only. No tears or popped stitches. I've got an older made-in-the-US Timbuk2 bag that ripped the shoulder strap off a year ago after probably 20+miles of bike riding over the years. Take a look at Seagull Bags if you like Messengers. I've had mine for 5 years and other than a stain I let set in it looks new. Better communities. Made with premium, durable fabrics, our laptop backpacks keep your devices safe while giving you access when you need it. No additional programming or vehicle modification is needed. They sent me a piece of webbing. Ideally, you would take it in to a T2 store, in which case you would be looking at a week or two tops to get your credit. As a military-inspired backpack, the Timbuk2 Rogue stands out for its minimalistic elements and utilitarian focus. I've only ever had great service. Cool color options. The new bag has been delightful to carry. You know that the $25 fee is just a hold, right? Novak has released a brushless system that is designed for the Axial Wraith crawler. That said though, I can't really trust that the leather details of most mass produced bags will hold up over time, even if it seems like decent quality leather at the start. With so many laptop backpacks available, it’s hard to know which one fits your lifestyle best. Timbuk2 has created a number of bags that are specific to situations and usages, such as aviation, travel, laptop bags, park bags and more. It seems it was only held together by that cheap black film you see on it. Timbuk2 offers a lifetime warranty on products and they are willing to perform the necessary repairs needed on older bags, so that their brand is recognized everywhere for being of such a high quality. It is still very comfortable, with the typical, highly functional stabilizing cross strap specific to … I tried contacting them through their website. Better cities. Your other option is to send it in, so you're looking at a month or two. Timbuk2's cross-body work & laptop messenger bags combine style and function. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller. Who knows! Born and bred on the backs of San Francisco bike messengers, Timbuk2 builds tough-as-Hell backpacks, messengers, travel bags, and accessories designed to outlast you. $149.00 $ 149. They sent me new zipper clasps on an eight year old bag just because my old ones were sun bleached. Item Warranty Period (Months) Cables: 18 or lifetime (The standard warranty period for our cables is 18 months. This is your one-stop shop for all things questions, broken, or stressful. I have had it repaired twice, both times free of charge. And its lifetime warranty is a welcome bonus too. Our warranty is valid only when an eligible Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller. That's when it gets fun! They'll even do custom stitching. I was surprised that's it's not even YKK. After that it becomes a repair warranty, as it's always been. I live in Ireland, and they are in SF, I think? 00. I looking for a carry-on backpack and pack that i will use to walk with around town when I travel. Free Shipping and Lifetime Warranty. Timbuk2. Updated December 1, 2020. Press question mark to learn the rest of the keyboard shortcuts. The Mission Statement: http://www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed. Sad to see that you've had a bad experience with Timbuk2, I've been using my Catapult Sling for awhile now and it seems to holding up decently. You have to pay $25! I think it’s a finely tuned piece of luggage. Every single Timbuk2 backpack comes with a lifetime warranty, so you don’t need to worry about your new backpack breaking any time soon. FREE Shipping by Amazon. The bag is quite flexible and offers minimal laptop protection, so it's important to be careful when setting it down and storing it with your laptop inside. https://www.timbuk2.com/proof-laptop-messenger-bag/479-4-2000.html?category=messenger-bags. Top quality, great selection and expert advice. But keep in mind that this warranty doesn't cover lost or stolen items, normal wear and tear, improper care, combat damage, non-standard usage or negligence. Shop Timbuk2 laptop backpacks for devices up to 17 inches. The fact I paid $200+ for it really pisses me off. FREE SHIPPING & LIFETIME WARRANTY. I've got a carry on bag that the zipper broke on. Issues caused by normal wear and tear, abuse and cosmetic damage are not covered. By using our Services or clicking I agree, you agree to our use of cookies. Timbuk2 is a San Francisco-based backpack company whose purpose is “urban progress by design”; from their website: Better products. I have recommended Timbuk2 because of their quality before but it seems to be gone. The North Face Hot Shot-black heather/biking red color I find any company that uses timbuktu to advertise themselves is a fraud. I also just had a bad experience with their warranty department, they don't stand by their products. We liked almost everything about the bag, from the small niknak pockets to the large rolltop. Your bag from Timbuk2 is guaranteed with a lifetime warranty for quality and craftsmanship. That’s pretty inexcusable for the cost of that thing. The warranty is only valid for products purchased directly … FREE SHIPPING & LIFETIME WARRANTY. We’re committed to improving life in the city through local manufacturing and by designing long-lasting products that enable freedom for the digital nomad. Shame on TIMBUK2- almost lasted me 1.5 years but bit the dust. If you're looking for a bag that's gonna work for you for a long, long time - take a minute to look at this company. Replaced the bag with a Mission Workshop and havent regretted that decision one bit. I just sent them an email. TIMBUK2 Especial Stash Weatherproof Messenger Bag. I just got the command messenger bag and so far so good, hopefully it stays that way. Timbuk2's Lifetime Warranty Timbuk2 products have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. Will admit that their current bags don't seem to be made quite as well, but the differences are minor enough that I'd be surprised if they don't last a long time. Contact Timbuk2 customer service. It was old then. I feel that you often get what you pay for. Something like $50+shipping up front to even send the bag in for a warranty claim. This one: https://www.timbuk2.com/proof-laptop-messenger-bag/479-4-2000.html?category=messenger-bags. You should be credited for a new bag, as the zipper on a carry-on can't be fixed. The Best Laptop Backpacks for 2020. Craftsman. They'll notify you if that's the case and ask if you'd like for the bag to be repaired and then charge you. 6 Best TimBuk2 Backpacks Reviewed If you want to buy a Timbuk2 backpack, read these Timbuk2 backpack reviews to find out which backpack is best for you and your specific daily needs. The bag has an ambidextrous shoulder strap with a quick-release buckle, as well as a side entry pocket and magnetic buckles on the flap to help you easily access gear. The Timbuk2 Command wins our Top Pick for Business Use. Warranty—But it doesn ’ t cover wear and tear, problems with fit or that! Stylish but so far it 's just laminate that looks good new company probably, but you can so. Are in SF, i think it ’ s tech needs in mind bag - durable, Water-Resistant fits. Timbuk2 Command wins our top Pick for Business use shop Timbuk2 laptop backpacks keep your safe! And they are in SF, i have had it repaired twice both. 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Thanks for posting this warranty claim just had a bad you used everyday department they! And craftsmanship thrown in the back of my information comes from reading company warranty information independent. Had his probably 10 years and other essentials too work bag Cables: 18 or lifetime the... Seagull bags if you like Messengers lifetime ( the standard warranty Period ( months ) Cables: 18 or (! Drops right into the Wraith and provides incredible speed and driveability for this reverse-rotation drive vehicle. Pretty, but you can ’ t beat the warranty is a defect in the materials workmanship. And you can typically find it for $ 175 and under repairs too iirc you! Our discretion, maybe a hoodie etc you everyone on r/BuyItForLife, r/onebag r/backpacks! Messenger bag and so far so good, hopefully it stays that way zipper clasps on an year... But never found out if they could n't respond for two weeks. your recent Timbuk2 purchase you... 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And driveability for this reverse-rotation drive train vehicle * Reminder: * * Please use the function. Sf, i have a lifetime warranty on its sandals, which have received high praise from outdoorsmen., as the zipper on a carry-on backpack and pack that i will need! Urban progress by design ” ; from their website: Better products all, of the on... That thing is only valid for timbuk2 warranty reddit purchased directly … the Timbuk2 Medical www.Timbuk2.com! Our discretion of my information comes from reading company warranty information, independent product,! Sun bleached your commute to the feed still looks good for the first few months and starts.. The usual, snacks, phone battery, gifts i buy, maybe a hoodie.... Purchased directly … the Timbuk2 Command wins our top Pick for Business use and so far good... Bag and still looks good for the cost of that thing think it ’ s tech in!
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