Some restrictions apply, see Tankless Water Heater Product Warranty for more details*. Colour Grey. Warranty is a joke. Warranty is valid only with proof of purchase (tax invoice). Check the latest prices. k.) Scratches, dents, cracks, noise, balancing of fan and wall power point are not covered under this warranty. The terms and conditions are as follow: Rinnai (Malaysia) warrants its sinks/ faucets to be free of manufacturing defects in material and workmanship for 12 months from the date of purchase. j.) When you purchase products from an unauthorized website or online dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your particular installation. We use genuine spare parts and carry a range of the most commonly used components. Please read the fault the gas line. 1st Care is a national service network with technicians experienced and qualified on all Rinnai Group Products, providing both manufacturer’s Product Warranty and general service maintenance works. Warranty: 3 years; Check Latest Prices at Appliances Online^ Rinnai AV25SN3 Avenger Heater. Warranty Call Out If you have submit this form Rinnai UK will take it that you understand and agree to what is on both pages and to sanction the warranty process; you agree to supply Rinnai UK, Copies of: ), future new products and promotions. Note: Working Hours: Monday – Friday, 9AM – 5PM (excluding Public Holiday). Warranty will be void if the products are found modified or used without genuine or manufacturer recommended parts by Rinnai. Rinnai determines that repair of a product is not possible, Rinnai may replace the product with a comparable product at Rinnai’s sole discretion. This Limited Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai written installation instructions, subject to the terms within this Limited Warranty document. This page introduces company overview, investor information, environment conservation activities and recruitment information of Rinnai Corporation. Plumbingsales is a distributer and re seller of leading industry brands like Puretec, Rheem, Rinnai, Zip, Vulcan, Saniflo, Caroma, Dorf, Kembla, Austworld and many more. We reserve the right to impose additional charges or refuse to attend to any products which are installed at locations which are inaccessible or found hazardous to its service agents. Brand Rinnai; Standard Warranty 3 Years; Overview Sink into a hot bath or enjoy a refreshing shower with the exact temperature and water volume that is most comfortable for you. Rinnai 2200W Panel Heater fitted with flexible cord and plug, Wall mounting screws. The warranty DOES NOT extend to the followings: a.) *Proof of Purchase is compulsory for validation purpose. The purchases will have no claim under this warranty in respect to personal injury, damages to property or consequential damage caused by the usage of the product. Power capacities range between 7kw and 17kw – suitable for anything from a small apartment to an entire house. We may use new or reconditioned parts made by various manufacturers in replacing the parts. The form below allows you to enter serial number information and retrieve warranty status. The Rinnai Corporation is approaching 100 years of manufacturing and research & development. We have 1 Rinnai V1500 manual available for free PDF download: Operation & Installation Manual ... Commissioning Check List. f.) Defect/Losses caused by acts of God, civil war, failure to obtain spare parts, strikes, lockouts, fire explosion, attack of household pests, natural disaster, lightning, flood, pollution or any cause beyond the control of the company or due to deviation from recommended. Please take care and stay safe during this period. The serial number of the appliance has been altered, tampered with or removed. • VñïDe The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai written installation instructions, subject to the terms within this Limited Warranty document. If a If a fault occurs, a diagnostic code will flash on the display of the temperature controller. But regardless of where it’s positioned, you’ll still enjoy its warmth and comfort, thanks to the built-in fan that evenly distributes hot air throughout your room. All Rights Reserved. Your registration serves as your proof of purchase and will allow us to keep you informed on product updates. Rinnai Avenger 25 , Rinnai Avenger 25Plus Convector, Rinnai Capella 18Plus, Rinnai Cosyglow Radiant, Rinnai Dynamo 15, Rinnai Econoheat 850 radiant, Rinnai Enduro 13, Rinnai Granda 252 Radiant, Rinnai Titan 151 Radiant, If you have gas heater problems, or you just want an annual service and or gas safety and carbon monoxide leak detection checks: As you have said it’s a new purchase I would suggest you call Rinnai (1300 555 545) as the unit comes with warranty, otherwise maybe check your books which came with the machine? Rinnai es38 energysaver gas direct vent wall furnace (12 pages) Heater Rinnai RHFE-309FT Operation And Installation Manual. finding charts before reporting faults. Serial Number. The RUC98iN comes with a 12-year heat exchanger warranty, 5-years for parts replacement, and 1-year labor coverage. Your personal information will never be shared with anyone outside of Rinnai and you can opt-out at any time. Please protect yourself and your Rinnai product by ensuring that you only purchase Rinnai products from an Authorized Rinnai Dealer. Check the latest prices. The appliance has been tampered with, subject to misuse, negligence and damage while in transit or damaged at customer site. All Rights Reserved. How do I contact Rinnai? AVOID buying Rinnai products at all costs, especially the B26 model that is so sensitive I'm not been told I need to re-plumb my house. It uses dual programmable timers so you can set up your perfect temperature for cold mornings and evenings. The warranty applies only to the components supplied by Rinnai. Products sold on these websites or from these online dealers do not carry a warranty from Rinnai. The Rinnai Infinity hot water system also comes with a generous 12 year heat exchanger warranty to give customers added peace of mind. The Rinnai Avenger model is said to be designed with low emissions technology and ideal for large open areas. But it developed same … Rinnai’s name brand water heaters carry a 1/5/10 year (one year labor, five years parts, ten years heat exchanger). Warranty Length. 10. This warranty card must be presented together with the original purchase receipt at the time of service. Specifications Key Specifications . Rinnai Gas Storage Hot Water Systems. Register your product warranty details here for Omega ovens, freestanders, cooktops, rangehoods, microwaves, dishwashers, dryers and washing machines. Cleaning of appliances are chargeable to customer and not covered under warranty support. It developed intermittent fault, local installer called, under his warranty, to fix it, luckily the intermittent fault occurred under his nose, thus proving it was real. Product Records; 40. However, if you register your product within 30 days of the purchase, they can extend your warranty period for labor. Reliable Rinnai quality backed by a 3 year domestic use warranty / 1 year commercial use warranty; Rinnai ORH24LR Specifications: Mounting brackets are included with your purchase for easy installation in a variety of positions. Page 40: Pre-Service Check RUC98iN Warranty. Thank you for your kind understanding. g.) Defect caused by chemical reaction, rust, excessive heat, excessive dust and corrosive surroundings such as cement factory, animal farm, the use of acidic/alkaline cleaning agent in the house and etc. Site Policy | Privacy Policy | © 2020 by Rinnai (Malaysia) Sdn Bhd. This Rinnai product is warranted to the original purchaser to be free from defective materials and workmanship under normal use, and any such defects will be repaired through. Rinnai V65IN Tankless Water Heater, Large, V65iN-Natural Gas/6.5 GPM This information may be different for superseded products. Where can I find prices for Rinnai’s heaters? Our policy is to honor product warranties and to perform services only on products purchased from an authorized Rinnai dealer and only accompanied by a receipt or proof of purchase. No employee or representative of Noritz, or any other person or entity, is authorized to make any warranty in addition to those made in this agreement, or to modify any warranty made in this agreement. Model … Site Policy | Privacy Policy | © 2020 by Rinnai (Malaysia) Sdn Bhd. If a defect arises during the warranty period (as per terms and conditions), Rinnai (M) Sdn Bhd will repair the product at no charge and all defective parts shall become the property of Rinnai (M) Sdn Bhd. Rinnai (M) Sdn Bhd and its service agent reserve the right to refuse warranty service without warranty card and proof of purchase. This Limited Warranty applies only to products that are installed correctly. Residential Factory Warranty – 120 months (heat exchanger), 12 months (labor), 60 months (parts) 9.6/10. Whether you need an endless supply of instant hot water to efficient home heating warmth, Rinnai provides homeowners endless comfort and savings. How do I contact Rinnai? Go to rinnai. 4 x Castors, 2 x Castor Brackets, Screwdriver and four screws, Operating and Installation Instructions: Manufacturer's Warranty… Warranty / Repairs. It is strictly not covered for commercial application such as laundry shop, hotel/ hostel, health centre, restaurant and others. Mines still perfect. All warranties (Old or new manual) will be honored as written in Statement 2. I purchased Rinnai gas heater and had it installed, all by local retailer/installation company, June 2020. Failing which the company reserves the right to decline any warranty claims or replacement and repair services will be on chargeable basis. 9. Under the following circumstances, warranty will be voided or parts and labour will be chargeable even during the warranty period. Warranty is valid only with proof of purchase (tax invoice). *Proof of Purchase is compulsory to enjoy additional 6 months warranty. Unfortunately, there are some websites and online dealers who claim to be authorized Rinnai resellers but are not. This warranty covers any manufacturing defects and defects arising from recommended installation, normal residential application and necessary maintenances as stated in the Instruction Manual. Other Features . You can call Rinnai at toll free number, write an email, fill out a contact form on their website www.rinnai.us, or write a letter to Rinnai America Corporation, 103 International Drive, Peachtree City, Georgia, 30269, United States. This Limited Wa anty applies only to poducts that ae installed co ectly in the United States and anada. 4. All goods sold by plumbingsales are subject to applicable manufacturer’s warranty, guarantee and terms & conditions. The commercial warranty is 8 years on the HX or 12,000 hours of operation, five (5) years on parts, and one (1) year on labor. Furious!!!!! • Only the flue components specified by Rinnai must be used. View a list of Rinnai authorized online dealers, Distributor Parts Credit Request Online Form, Warranty Claim Submit Payment Process document, Rinnai Warranty High Efficiency (HE) Tankless Water Heater, Rinnai Warranty High Efficiency Plus (HE+) Tankless Water Heater, Rinnai Warranty Super High Efficiency (SE) Tankless Water Heater, Rinnai Warranty Super High Efficiency Plus (SE+) Tankless Water Heater SENSEI™, Rinnai Warranty Condensing Gas Boiler: I-Series and M-Series, Rinnai Warranty EnergySaver™ Direct Vent Wall Furnaces, Rinnai Warranty Commercial Tankless Water Heater C199, Rinnai Warranty Commercial Tankless Water Heater SENSEI™ CU199 and CU160. Check the latest prices. Copyright 2021, Rinnai America Corporation. Rinnai tankless water heaters are the number one brand in North America, is backed by the industry’s leading warranty, and is the first major Tankless Water Heater brand to manufacture in the U.S. It’s a no brainer. All Rinnai water heaters must be operated and maintained in accordance with manufacturers operating instructions. No Rinnai warranty will cover faults arising from improper installation or gas supply, environmental factors, plumbing fittings, or other outside influences for which Rinnai is not responsible. The Rinnai warranty covers parts and labour. Service calls for these issues will be chargeable. Rinnai is a joke. Rinnai recommends that you check with your local plumbing supply house for a recommendation about the battery backup systems currently in the market place as they come in different sizes and vary in size from brand to brand. It is the responsibility of the owner to check the TV installation instructions with the TV supplier to verify clearances. It's quick and easy to use, register your product today! The warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai installation instructions, subject to the terms within this limited warranty document. Hi! i.) Proper installation is essential for the warranty to be valid. You can contact us at 1300 555 545 or email us using the “contact us” form on our website or check our website for details on warranty periods. The Rinnai Tankless Water Heater has the ability to check its own operation continuously. If you would like to use a product longer, please arrange an inspection at an appropriate interval or consider replacing with a … Rinnai is known for providing excellent warranties on their water heaters. Check the latest … This Limited Warranty applies only to products that are installed correctly in the United States and Canada. Register your Rinnai group of companies product through our online warranty registration form. Any system warranty issues are covered by the manufacturer. Reviews Delivery Our Awesome Free Delivery Service. Both contain vitreous enamel lined steel tanks, allowing for long life, with both models also coming with an 8-year warranty on cylinder parts. c.) The appliance has not been installed, maintained or operated in accordance with instructions given by the manufacturer in the user, installation and maintenance guide, such as usage of improper plugs (15A, 13A, etc), wrong installation or fitted with non-authorized. Rinnai keeps it simple with its gas storage systems, providing two HotFlo models for consumers to choose from. Improper installation may void this Limited Warranty. Can be cut to size. Non-observance of clause 6 and 8, Rinnai (M) Sdn Bhd and its Service Agent reserves the right to reject the warranty claim. Features . If the heater is damaged, contact your supplier for advice. Copyright 2021, Rinnai America Corporation. Rinnai Infinity 26 Installation, Service and Repair If you are interested in purchasing a Rinnai Infinity 26 gas hot water system or would like to find out more information about the Rinnai Infinity range, call Metropolitan Plumbing today.