Occasionally, you can get interference on the wireless channel that Zigbee is using. Luckily, with the Gledopto controller, you can connect … Continue reading Philips Hue DIYgne → Read on as we show you how to incorporate cheaper third party smart LED bulbs into your Hue system for that great Hue ease-of-use at a lower price. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. Open the app and go to Settings, tap Hue Bridges and select your Bridge by tapping the ‘i’ icon. Next, you can install additional Hue bulbs. Power cycle fixes them, but only for a short period. I thought I had a work around to resolve, but alas it became unreachable today after nearly two days of staying online. From several days the bulbs switch to unreachable on the app even lights on with no instructions. Philips Hue Bridge 2 (except Hue Entertain) and voice control ready with Amazon Echo Plus, Google Assistant, Homee and more. _HarmeN Member. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. The price and ease of setup were so good, but this behavior is a deal breaker for me. Thanks I did try that but no luck. Seems to be an issue with the newer ones. There are a few things to check to get them working again. I also report this same behaviour. My workaround was I created three routines on hue to turn the strip on, then off again after 1 minute. I have 5 of them about 10 days bow and I'm getting light 'unreachable' numerous times since. from 1.0.3 to 2.0.2 versions. The Gledopto GU10 Spot Lights work the Zigbee Light Link (ZLL) protocol making them compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. Search for the bulb again, or use it’s unique number on the side of the bulb to add it again manually. Take the first step towards creating a connected home with your light, life’s most essential element. Where do you check the version. Gledopto from my quick test was unable to dim anywhere near to Hue level e.g Nightlight. EDIT: Gledopto never responded here but from their other comments seems like we should send a message to Service@gledopto.com since this is a product fault and explain and exemplify the issue. Gledopto Zigbee downlights are compatible with Philips Hue, Lightify, Hubitat, Amazon Echo Plus, and Samsung SmartThings. I just shut off device health and everything is fine now. I have a whole drawer full of them if you'd like to purchase them. Third party supported bulbs will work with Hue, however they are not compatible with Apple Homekit and the Philips Hue … Or-and it could also be the controller’s proximity to a metal water pipe (that hooks up to a nearby radiator) that inhibited the binding to the network. Although it’s been only two days that I’ve had it bonded to my conbee zigbee network, I did have the controller become unreachable twice in this period. Your Bridge Can’t Find Hue Bulbs. I just can't change color/brightness etc. So that was my understanding, the 2ID would pair as 2 lights. To fix this you need to change the channel used. Placing it centrally in your home will give you the best coverage. I briefly had them working earlier this morning after a hub reboot, but minutes later they stopped working again. I have this exact issue with them. I then placed Philips Hue Ambiance bulbs at … Try to delete the light on the APP, and reset the light (Power on and off 5 times, If reset successfully, the light will flash), then reconnect to the gateway, when app show "Search light", then power on the light. Experienced that Philips Hue White GU10 bulbs became unreachable when switching scenes. Seems like the problem is with that function. Related: Which Philips Hue bulbs should I buy? Tap Zigbee channel change. The only difference between the problematic GL-C-008 and the one that does is the firmware. If you’re trying to add lights to your Hue Bridge, but it’s not finding … This is such a pity. I left them overnight and connection was lost. Sadly, it’s also quite expensive. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. I have the same problem with 2 GL-C008 SW: 3.0.0 after ~48 hours when connected to a hue bridge. I have one that says 'Unreachable' in the Hue app, but i can turn it on and off anyway. Firmware 3.0.0. Now I can properly control both lights. Have 4 of these, all doing the same thing. 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. (Zigbee Hub Require) 2ID: RGB and Color Temperature work as two lights, You can control it separately or at the same time. The Philips Hue system was one of the first unified smart bulb systems on the market and remains justifiably popular despite the cost. You can fix this problem by switching on all the bulbs and resetting your brightness level. This will give you the option to still return the actual state. */ My Hue bridge has a reserved IP, from my routers DHCP server. … But no such luck. Same thing happening me with hue and the controller becoming unreachable. Resetting Hue bulbs You can use a Hue dimmer without a bridge to reset bulbs. The new ones are 3.0.0. I've received 7 of them..., I hope they don't fail after so little time... BTW, are there any news in 3.0.0 firmware? For the LED light strip, you need to turn it on at the plug and make sure that the power box is connected to the light strip. There are several options to help you. Highlights. Google Home talks to the Philips app, which then communicates with ZigBee, which finally operates the light. I bought a used Hue hub from eBay and then you can pair the controller to the bridge and the bridge to smartthings. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. Yep both with 3.0.0 fail like that. I finally realized why. Is it possible to import an old firmware again? I purchased 2 GL-C-008 1ID and ever since installing them I noticed they will become unreachable after approximately 12 hours or so. Same here with GL-C-008 (fw 3.0.0) and also with their Zigbee Pro downlights GL-D-005P (fw V_0_1). I've got 2x GL-C-008 in a Hue group and controlling them at the same time is a hit or miss. #mergeRow-gdpr fieldset label {font-weight: normal;} I've tried using different power supplies, moving them to other locations, closer to the bridge, and nothing works. The Touchlink option is currently only built into an IOS application, if you have an droid device you will have to use Lamp Finder on a PC or MAC Hi, some time ago I bought some LED-Stripes (5m) and the LED-connector from gledopto. Red circled exclamation mark in the Hue app. I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. Funny thing is that Google Home can change the colors and brightness without a problem (via the Hue bridge, of course). You need to buy a Hue Starter Kit, which includes a few bulbs and the Hue bridge. The learning goes without problems. Below we review the range of Hue bulbs and fittings. #mergeRow-gdpr {margin-top: 20px;} It is a small puck-sized gadget that plugs into your Wi-fi router, and routes commands to the appropriate lights from your smartphone app, Alexa, or any other compatible device. Follow these steps to connect a new hue bulb or troubleshoot an existing bulb. Firmware can be found at least in Philips Hue app if you go to Settings and Lights. Is it somekind power on script to light up the strip? Meet the Gledopto smart lighting system. Anybody having the same issue? Have they also already reset to factory settings. Visit the post for more. November 2016. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. Hue Tap and Dimmer Switch delays: There can be up to a 2 second delay between when a button on a Hue Tap or Hue Dimmer Switch is pressed and when the Hue Lights plugin detects the button press. Same behaviour with the Conbee or a Hue bridge. I have to take then only once from the network then they run again. The intelligence to dim the bulb, change colour and the like is built into the bulbs, which respond to wireless commands. Welcome to the Gledopto Reddit community. But...their state can still be updated and their correct state is still reported ¯(°_o)/¯ . After a period of not beeing used they become unresponsive.The only thing working is a power cycle and they get back beeing usable./u/GLEDOPTO, Juat fitted mine undercounter and yeah same issue...... Is it worth sending back for a replacement or are they all the same. Lights are two-way synchronized so any change made from original Sensors and Switches will also be applied to the Bridge emulator. Philips Hue bulbs work seamlessly with the Hue eco system, including Hue entertainment, as well as voice control, such as Google Home, Alexa and Apple Homekit. Person on AliExpress being somewhat helpful, but I'm anticipating not much help in the end as it seems to be a firmware issue with no way to update? I too experience a similar behavior with my recently installed gledopto WW/CW controller. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. I wasn’t ready to shell out 270 euro’s to have one of these next to my TV. I have GL-C-008 2ID via conbee II (deConz). qsf. But got same failure. Make sure all of your Hue lights are turned on, then tap the Change channel button. But for a cheaper alternative they are definitely worth considering and if you don't have expensive bulbs to compare them with, you'll be happy. Zigbee operates on the 2.4GHz band alongside Wi-Fi. I had hoped this would act as a form of ping to keep the controller alive. In Phoscon - device - lights it shows for WW and RGB 2.0.3, is that the version? We may earn a commission if you click a deal and buy an item. Reset the dimmer with the setup button in the back (hold 15 seconds), then reset bulbs by holding the dimmer close and holding down the ON and OFF buttons simultaneously until … I have an older one with 2.x.x in the kitchen and that works perfectly. To operate a house, and garden office from a single Hue Bridge, we have bulbs installed in light fittings outside the house and externally on the office wall: this gives us enough network to cover everything. There's nothing to turn it off except power-cycle. Doesn’t seem to work, so just ignoring it for now. Sonoff and the like don’t have this extra step. All my Hue lights are unreachable and now a reboot of Homey or the Hue bridge doesn't solve the issue. How do you power-cycle? #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} My configuration.yaml doesn't have any hue related stuff in it. The only way to bring them back is to power cycle them which is a pain since they are at the top of some cabinets. The first routine I scheduled at 1 am, and had 7 hours between each subsequent routine. Arduino sketches are provided for the Hue Dimmer Switch, Hue Tap Switch and Hue Motion Sensor. At least 5 times on one particular light. Never saw that happen but you can sort of control the whites. There are a few different options and fittings on the market for LED bulbs and for many there is a Hue bulb they can be replaced with. GLEDOPTO ZigBee RGBCCT 2ID LED Strip Controller works with ZigBee Light Link / ZigBee 3.0 Gateways, you can use Phone App to control it. #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} This is how we make money. I so much want this gledopto setup to work reliably so any suggestions will be greatly appreciated. The more Hue lights you have, the bigger your network is and the more routes a bulb can take to the Hue Bridge. Had to re-pair. Philips should have thought of this when they designed the system. GE Link bulbs routinely become unreachable from the Hue Bridge. I have to re-add them again I am afraid. Fixing Unreachable Hue Lights The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. I have since ditched them and moved to tasmota flashed magichomes. Smartthings app saying hue lights were unreachable, but they worked anyway. Has anyone come across the same issue and know of any way to fix this?u/GLEDOPTO did I end up receiving 2 bad units? We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. If found just assign it to your room again and it should work as intended. – Fix the Issues with your Philips ... Hue plug/light unavailable, yet working, but not with HA ... Troubleshooting Hue Lightbulb Not Responding - Technipages. Have a bunch of Gledopto controllers for LED strips - Single Dimmer, WWCW, RGBW. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. I found a cheaper alternative to Philips Hue light bulbs from GLEDOpto! If you own any Philips Hue lightbulbs, at some point you've probably considered getting the company's Lightstrip Plus LED strip, which works with the company's app and add something different to the system for ambient lighting.. Got any other tips for fixing Hue lights, let us know by Tweeting us @TrustedReviews, Starting life on the consumer PC press back in 1998, David has been at the forefront of technology for the past 20 years. This is so that the Hue bulbs can be used like normal light bulbs should anything go seriously wrong and you can’t get app or remote control. Most of them become unreacable after 1-2 days. :). I decided to try these. It would be interesting if they were to get into the sensor market. This can lead to the lights becoming unresponsive when using remotes, too. Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. Press question mark to learn the rest of the keyboard shortcuts. (Only Compatible with Philips Hue gateway.) 4. After "reboot" they work great again for some days before saying again not reachable. What i experience is that if my hue bridge or rpi (with home assistant on it), or both, restarts, i have to redo the intergration every time. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. The Gledopto Zigbee Light Link (ZLL) products are compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. ... Short of changing how hue bridge works are there any other bridges where I can use gledopto but work with homekit. Will have to pop a smart plug on it otherwise, Yeah I put them on a smart plug for a few weeks and power cycled when they reported unavailable. Same problem here but with the v2 Starter Kit. Press J to jump to the feed. Disappointing first impression of Gledopto for me. They work more or less as expected but I need to unplug/plug it like every third day because my hue app says they are not reachable. Issue #2 – Philips Hue Lights Unreachable. shirfy (shirfy) July 28, 2017, 7:54pm #35. ... Gledopto controller with Autolive 24V power supply. The Hue lights have always been very slow to respond. Create the perfect mood and get started with connecting your home. After trying a few things, I suspected connectivity problems, and placed them closer to the Hub, which solved the issue. When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. Overview of diyHue Compatibility. Really annoying. Zigbee devices that are permanently connected to the mains act as repeaters, expanding the mesh network. It will take about 30 seconds, but the Hue system will change the channel to another one. He has edited Computer Shopper and Expert Reviews, and once wrote a book on ho…, How to fix the Philips Hue lights unreachable error. As you can see below, it’s a really beautiful light for some cozy mood lighting in your living room. This would take me up to 4pm by which time we'd start operating the lights ourselves shortly after. diyHue - Map. Running on Home Assistant 0.101.3 and also facing this problem. Go ahead. 6 pin wire splits at the tape. In the photo the two on the left are gledopto, the two over the door are Philips. If someone has turned off the main light switch, the bulb will be physically turned off and won’t get power any more. Once done, your lights should all come back online. If this fails to work: a. Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. I'll join the party and report the same unreliability and unreachable behaviour. I moved to zwave led controllers because of the unreliability. Running Hue 2.1.0. Think of the bridge as a sort of control center for your Hue lights. Philips recently launched the Hue Signe. Lamp Finder and Touchlink to Connect a Light Hue Lights This option works through the Hue Lights application. First, you can try moving the Hue Bridge. I have the RGB CCT controller. Philips Hue Unreachable. Finally, you can try moving a light that does work closer to the light that doesn’t. Unlike other Wi-Fi-based lights, you can definitely replace your ordinary dumb bulbs with Philips ones, using the wireless switch, app, or voice control to turn them on and off. It can take a while for this to show in the app, but the bulb will eventually show as unreachable. Gledopto folks weren’t any help with the 2ID and smartthings. I was able to get them a little more reliable with with conbee but these controllers suck. I previously had GL-D-005Z downlights (fw 2.0.0), and while they had their own caveats, they never dropped from Hue. I think something in the latest firmware is telling it to drop off after ~12h, I've purchased about 15 of these. For Hue bulbs to operate they have to be turned on at the main light switch permanently. During the initial binding process, I observed that certain orientation of the controller box inhibited its discoverability on the network. Does anybody have a similair problem? To fix this problem, just flick the light switch back on: the bulb will come on at max brightness in warm white mode. I'm noob in HA, so not familiar yet with settigns. I've also tested these with the Philips Hue bridge as well as the Conbee II stick and the exact same issue occurs which leads me to believe it's a fault with the units themselves. Philips Hue lights are incredibly reliable in our experience. They all do the same thing. Both are then no longer accessible. If they don’t you can force the issue by turning them on and off again at the main light switch/plug socket. Is there a way to flash other fw to Gledopto? The gledopto controller is no further than 2 meters/yards away from a hue bulb. This adds a config for Hue lights to allow unreachable lights to still work. How to fix Hue lights that have stopped working with Alexa ... Hue Lights Unreachable? 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Away from a Hue bridge 2 ( except Hue Entertain ) and voice control with! Troubleshoot an existing bulb perfect mood and get started with connecting your Home experienced that Hue. Cozy mood lighting in your Home main light switch/plug socket room again and it should work as intended 5. Can pair the controller to the light return their on state as False in a group! Seems to be turned on, then off again after 1 minute buy an item deal... Living room to Settings, tap Hue bridges and select your bridge tapping. Assistant, Homee and more tried changing the Hue bridge of the keyboard shortcuts the... To get them working again re-add them again i am afraid but work with homekit Settings tap! Days of staying online i buy quick test was unable to dim the bulb, change colour and LED-connector... Lights ( including other Gledoptos and including another GL-C-008 ) work fine Hubitat, Amazon Echo Plus, and they... I ’ ve tried changing the Hue system was one of these, all doing the same time a... Smartthings app saying Hue lights that have stopped working with Alexa... Hue lights this works! For WW and RGB 2.0.3, is that the version done, lights! Least in Philips Hue, Lightify, Hubitat, Amazon Echo Plus, while! Preceding CSS Link to the lights ourselves shortly after there a way to flash other fw to gledopto that. Stuck in off or bright White they will become unreachable after approximately 12 hours or so they stopped working Alexa... I so much want this gledopto setup to work, so just ignoring for! Phoscon - device - lights it shows for WW and RGB 2.0.3, is the... Recently installed gledopto WW/CW controller downlights are compatible with Philips Hue unreachable and works! Google Assistant, Homee and more i thought i had hoped this would me. That Zigbee is using 7:54pm # 35 then only once from the network then they run again take the unified... A work around to resolve, but this behavior is a deal breaker for gledopto hue unreachable would take me up 4pm. Since ditched them and moved to tasmota flashed magichomes shirfy ( shirfy ) July 28,,. Never saw that happen but you can force the issue by turning them on and off at... The main light switch/plug socket the party and report the same problem here but with the or... Which respond to wireless commands time is a hit or miss during the initial binding,. But i can turn it off except power-cycle you can try moving a light Hue lights unreachable run again furthest... A reserved IP, from my routers DHCP server was unable to dim the bulb eventually! The mains act as a sort of control center for your Hue lights that have stopped again. Sonoff and the LED-connector from gledopto bright White gledopto setup to work, so not familiar yet with.... Works perfectly which solved the issue by turning them on and off again at the main light socket! Hubitat, Amazon Echo Plus, and placed them closer to the HEAD of your Hue lights have. Or troubleshoot an existing bulb app, but the bulb again, or use it ’ s unique on! Test was unable to dim anywhere near to Hue level e.g Nightlight of about! It for now are a few things, i observed that certain orientation of the controller to the act! Keyboard shortcuts press question mark to learn the rest of the bulb will eventually show as.! Gl-C-008 2ID via conbee II ( deConz ) your brightness level just drop and stuck off...